Privacy Policy
Last updated Date : 14-03-2025
At PetCare Technologies, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect and how we use, disclose, and protect that information.
1. Information We Collect
We collect the following types of information when you use our services :
- Personal Information : This includes your name, email address, phone number, and payment information.
- Usage Data : This includes information about how you interact with our website, such as IP addresses, browser types, pages visited, and referral URLs.
- Cookies and Tracking Technologies : We use cookies to enhance your experience and gather analytical data.
2. How We Use Your Information
We use the information we collect to :
- Provide and improve our services.
- Process payments and manage bookings.
- Communicate with you about updates, offers, and support.
- Analyse user behaviour to improve our website and services.
- Comply with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information in the following circumstances :
- Service Providers : We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing customer support.
- Legal Requirements : We may disclose your information if required by law or to comply with legal processes.
4. Security of Your Information
We take the security of your personal information seriously. We implement reasonable security measures to protect your information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to :
- Access and update your personal information.
- Request that we delete your personal data, subject to certain limitations.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. Please review this Privacy Policy periodically to stay informed about our practices.
9.Data Deletion Procedure
- You have the right to request the deletion of your data at any time.
- To delete your data, contact our support team through the app or website.
- Deleted data is permanently removed from our systems.